Last updated: July 2026
This notice explains how Woodvale Tree Care uses personal information when you visit our website, request a quotation or become a customer.
Information we collect
We may collect your name, telephone number, email address, property or site address, photographs, enquiry details, correspondence, quotation and job records. Our website may also receive basic technical information through essential cookies and, where you choose, analytics tools.
Why we use it
- To respond to enquiries and arrange site visits
- To prepare quotations and deliver agreed tree work
- To manage customer records, payments and legal obligations
- To protect our legitimate business interests and improve our service
- To send optional marketing only where permitted
We rely on steps requested before a contract, performance of a contract, legal obligations, legitimate interests and consent, depending on the purpose.
Sharing and retention
Information is shared only where necessary with trusted service providers, professional advisers, insurers or public authorities. We do not sell personal information. Records are kept only as long as needed for the purpose collected, including legal, insurance and accounting requirements.
Your rights
You may ask for access, correction, deletion, restriction, objection or portability where the law provides. You may withdraw consent at any time. Contact office@woodvaletreecare.com or call 01372 632045. You can also complain to the Information Commissioner’s Office.